After considering several existing off-the-shelf options, a major retailer brought on Structural Concepts to design and develop a customized solution to optimize its existing bakery department inclusive of maximizing its operational effectiveness by bringing back-of-house production out front for customer visibility, increasing impulse purchases by adding grab & go options, and reducing the labor dependency on associates for service.
Packout Station Innovation
Designed a custom station to hold a standard bakery slicer and an inset metal production table creating an efficient slicing/packaging process.
Department Layout Transformation
Converted all front-of-the-house service cases (desserts, donuts, bread) to the center of the department, creating a self-service experience.
Modular POD design allows for sections to be added or taken away making the islands smaller or larger based on need.
Grab & Go Hot Case Solution
Introduced hot pastries, sandwiches, cookies, and lava cakes for immediate consumption