Lending a Helping ARM: Smarter Off-Hour Food Access | Structural Concepts

Lending a Helping ARM

The Children's Hospital of Eastern Ontario (CHEO)

The Children's Hospital of Eastern Ontario (CHEO)

Location: Ottawa, Canada
Market: Healthcare
Products Featured: Elevate BD3632IS

The Autonomous Retail Merchandiser (ARM) at Children’s Hospital of Eastern Ontario has become a convenient and efficient way to provide patients, families, and staff with fresh food and beverages during off-hours. 

By enhancing accessibility and reducing wait times, the ARM offers a reliable alternative when traditional vending services are unavailable. From an operational standpoint, it has lowered labor costs by eliminating the need for additional staffing and extended coffee shop hours, while also helping to reduce food waste through accurate inventory management and timely restocking. This solution demonstrates how automation can support long-term success for food service operators.

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